NDIS AUDIT FOR SOCIAL MINDS
In line with legislative requirements, we will undertake a routine quality management audit with an Approved Quality Auditor appointed by the NDIS Commission to perform Certification audits against NDIS Practice Standards.
Why are we informing you?
We invite and encourage you to take part in this audit process. You must have an opportunity to help identify what we are doing well and what we could do better. The auditors value your feedback in forming this picture. A sampling of our service delivery is required as part of the audit. For this to happen, they need your consent to:
• Review your files – this allows us to demonstrate that we follow the procedures in our policies.
• Interview you – this allows the auditors to find out how well the service works for you.
Please let us know if you prefer to nominate a family member or another person to provide feedback.
What is the audit for?
The audit is to give us information and assurance that we are complying with service and quality standards. It is not about funding.
What is included in the audit?
This Certification audit will include verification of NDIS Practice Standards. This includes service user rights and responsibilities, organisational management, service provision and work environment. Most importantly, the auditors will interview people receiving services who agree to be interviewed. The auditors will also review documents, observe how things are done and interview staff.
We require your prompt response. Please fill out the below form by Friday, 13th of December 2024.Â